1. Home
  2. Faq
FAQ

dbjl FAQ — find answers to all your questions right here

dbjl You may have questions at any point while using the platform — from registration and deposits to withdrawals, bonuses, and game rules. Clear answers to all of these are available on this page. Search below or browse by category.

50+Answer
8Category
24/7Live Support
Quick Help

The most commonly asked topics Asked

Registration & Account

How to register, what information you'll need, and account verification — all your questions answered here.

Deposits & Withdrawals

Find out how to make payments via bKash, Nagad, and Rocket, and how long each takes.

Bonuses & Promotions

How to claim and use your welcome bonus, cashback, and free spins.

Gaming Rules

Answers to questions about casino games, fish games, Sports Betting, and live game rules.

Security & Privacy

Everything you need to know about account security, password resets, and KYC verification.

Mobile App

All questions about downloading, installing, and updating the dbjl app, as well as mobile gaming.

All Questions
Account
Payment
Bonus
Gaming
Security
App

No results found. Try a different keyword or contact our support team.

Registration & Account

dbjlRegistration at - takes just 3 minutes. Required information:
  • Full name (as per National ID)
  • Active Bangladeshi mobile number
  • Email address
  • Strong password
After registration, an OTP will be sent to your mobile number — verify it to activate your account.

Only one account per person is allowed. Creating multiple accounts may result in all bonuses being cancelled.

Yes, dbjlRegistration at - is completely free. There are no registration fees or hidden charges to create an account. However, to start playing games, you'll need to make a deposit first — with a minimum of just BDT 50.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number — an OTP will be sent via SMS. Use it to set a new password. The whole process takes about 2–3 minutes.

If your mobile number has changed, please contact our support team and submit KYC verification.

Entering the wrong password repeatedly will trigger an automatic 30-minute lockout. Try again after this period. For longer blocks, submitting KYC verification usually resolves the issue. Contact our 24/7 live chat for assistance.

Yes, though certain profile changes require KYC verification. To update your mobile number or name, you must submit your National ID. Email changes can be made directly from your account settings. Our support team is happy to assist.
Deposits & Withdrawals

Log in and Deposit page Go → select your preferred method → enter the amount → complete payment as instructed. Payments via bKash/Nagad/Rocket are generally Within 5–10 minutes is credited to your balance.

Minimum deposit BDT 50. Please provide the correct reference number when making a payment.

dbjlWithdrawal processing at - typically takes Within 5–30 minutes within the timeframe. However, your first withdrawal may take up to 24 hours due to required KYC verification. Bank transfers take 1–3 business days.
  • BKash: 5–15 minutes
  • Nagad: 5–15 minutes
  • Rocket: 10–30 minutes
  • Bank: 1–3 business days

  • Minimum deposit: BDT 50 | Maximum: BDT 5,00,000
  • Minimum withdrawal: BDT 200 | Maximum: BDT 2,00,000 per day
VIP members have higher daily withdrawal limits. To find out more, Withdrawal page Go.

This can happen occasionally. First, wait 30 minutes — the system may update automatically. If the issue persists, take a screenshot of the transaction and report it via 24/7 live chat. It will be resolved within 24 hours at most.

Save your payment reference number and screenshot — they'll come in handy if any issues arise.

Bonuses & Promotions

Registration Once completed, your first deposit will automatically trigger a 500% bonus credited to your bonus balance — no code required. Example: a BDT 1,000 deposit earns a BDT 5,000 bonus.

Wagering requirements apply to bonus usage. For details, Terms & Conditions View.

Yes, but to withdraw bonus winnings, you must meet the specified wagering requirement. The wagering requirement for the welcome bonus is 35x — meaning once you wager 35x the bonus amount, any winnings from the bonus become withdrawable. Track your wagering progress from your account.

Every Monday, the previous week's cashback is automatically credited to your account. The cashback rate depends on your total losses and VIP level. Regular members receive up to 5% cashback, while VIP members can get up to 15%.

For every successful referral, you'll receive BDT 500 bonus, and your friend will also receive a special welcome bonus. To receive the referral bonus, your friend must register using your referral code and make their first deposit.
Gaming & Betting

dbjl- offers thousands of games, including:
  • Casino Slots: 1000+ slot games, a wide range of themes & progressive jackpots
  • Live Casino: Baccarat, Roulette, and Blackjack with real dealers
  • Fish Game: Multiplayer fishing game across multiple levels
  • Sports Betting: cricket, football, tennis, and 30+ more sports

In Fish Game Shoot the fish swimming across your screen — bigger fish means bigger rewards. Set your own bet amount (bullet power) as you like. Multiple players can join the same game simultaneously. Enjoy it on mobile or desktop.

Yes! On the betting page Place bets in real time while matches are live. Bet on cricket, football, tennis, kabaddi, and 30+ other sports. Follow live scores and stats to make informed decisions.
Security & Privacy

Yes, dbjl Completely secure. We use:
  • 256-bit TLS 1.3 SSL encryption
  • BCrypt password hashing
  • Two-factor authentication (2FA)
  • Real-time fraud detection system
Your personal information is never sold or shared with any third party.

KYC (Know Your Customer) is an identity verification process that helps protect your account and prevent fraud. You'll need to upload your national ID and a selfie before your first withdrawal. The process is typically completed within 24 hours.

Responsible Gaming page You can set deposit limits, betting limits, time limits, and self-exclusion options. These can also be activated directly from your account settings. Contact our support team if you need any assistance.
Mobile App

App page Download the APK file directly from there (Android) or search on the App Store (iOS). On Android, you may need to enable "Unknown Sources" before installing. Once installed, log in with your existing account.

Only download the app from dbjl's official page. Avoid third-party sources.

Yes! dbjl App registering from - earns you an extra 50 Free Spins You'll also get exclusive daily offers, push notifications, and a faster loading experience on the app.

You'll be notified of new updates inside the app or via push notifications. On Android, App page Download and install the latest APK from there. On iOS, update via the App Store. Updates include new games, bug fixes, and security improvements.
Most Popular Questions
1
How do I deposit via bKash?
2
How do I claim the welcome bonus?
3
How long does a withdrawal take?
4
What should I do if I forget my password?
5
Where can I get the app?
Quick Links
Register
Log In
Deposit
Withdraw
App Download
Responsible Gaming
Terms & Conditions
Privacy Policy
Live Support

If you can't find the answer you're looking for, our 24/7 support team is ready to help.

Live Chat
Online now
Email Support
Important reminder

Dbjl will never ask for your password or OTP. If anyone requests this information, contact support immediately.

💬

Still have questions? We're here to help!

Our 24/7 Bangla support team is always ready to answer any of your questions. Or register today and start your experience right away.

Register for free Log In

Must be 18 or older. Please gamble responsibly.

বাংলা